RussellSproutz Posted December 21, 2023 Share Posted December 21, 2023 Hello, my name is Russell. I'm trying to reach out to the marketplace.tf support. I've been replying periodically for over 3 weeks and have yet to get a response on the marketplace.tf support site and have attempted to add the user that has been helping me. I've paid the fees and its been 3 weeks. I've tried the marketplace.tf discord but I've been banned from there. Currently trying to look for other options to reach out. If you all know any other ways to reach out, I appreciate it. Worse case I'll just wait it out. It seems like I've done all I could. I'm sure someone will respond sooner than later. Thanks! For background for my marketplace ban is over here: https://forums.backpack.tf/topic/81425-i-got-banned-from-backpacktf-just-yesterday-for-an-accidental-chargeback-on-marketplacetf-due-to-identity-theft-13-months-ago/ Toj and matt 2 Link to comment Share on other sites More sharing options...
matt Posted December 21, 2023 Share Posted December 21, 2023 Hello Russell, I'm in the same situation, but we need to wait for their (Marketplace.tf) response, this ain't the place to make a "ban appeal" Kwas and RussellSproutz 2 Link to comment Share on other sites More sharing options...
RussellSproutz Posted December 21, 2023 Author Share Posted December 21, 2023 11 minutes ago, matt said: Hello Russell, I'm in the same situation, but we need to wait for their (Marketplace.tf) response, this ain't the place to make a "ban appeal" l know matt. I ended up putting it here as a last resort. I'm sure they will eventually get back to us. Thanks though for responding. matt 1 Link to comment Share on other sites More sharing options...
matt Posted December 21, 2023 Share Posted December 21, 2023 Just now, Russell said: l know matt. I ended up putting it here as a last resort. I'm sure they will eventually get back to us. Thanks though for responding. I understand the frustration of waiting. I've been waiting since October for a response too... the worse is that it limits us on trading with marketplace verified sellers .. RussellSproutz 1 Link to comment Share on other sites More sharing options...
Heidecker Posted December 21, 2023 Share Posted December 21, 2023 Backpack forums has never been and will never be the place to contact marketplace staff/appeal bans. RussellSproutz, Bentry Suster and FP jh34ghu43gu 2 1 Link to comment Share on other sites More sharing options...
Littlepudintater Posted December 21, 2023 Share Posted December 21, 2023 ill put in a good word for you guys, sit tight. RussellSproutz 1 Link to comment Share on other sites More sharing options...
RussellSproutz Posted December 21, 2023 Author Share Posted December 21, 2023 53 minutes ago, Littlepudintater said: ill put in a good word for you guys, sit tight. Thanks brother. xD Link to comment Share on other sites More sharing options...
hollowka Posted December 21, 2023 Share Posted December 21, 2023 I waited around 2 months to get an answer on my unban appeal RussellSproutz 1 Link to comment Share on other sites More sharing options...
RussellSproutz Posted December 21, 2023 Author Share Posted December 21, 2023 24 minutes ago, hollowka said: I waited around 2 months to get an answer on my unban appeal No way? My first response was Oct.23. So I'll wait till Dec.23 before I follow up again. Thanks for letting me know, hollowka. Link to comment Share on other sites More sharing options...
AwesomeSause Posted December 21, 2023 Share Posted December 21, 2023 Free my man/woman Russel they didn't do anything RussellSproutz 1 Link to comment Share on other sites More sharing options...
RussellSproutz Posted December 21, 2023 Author Share Posted December 21, 2023 1 hour ago, AwesomeSause said: Free my man/woman Russel they didn't do anything For real. xD In all seriousness, I've been trying to appeal this for 2 years and 3 months now. I'm almost there. I've already paid back chargeback and the fees. Just waiting for them to respond. Link to comment Share on other sites More sharing options...
hollowka Posted December 22, 2023 Share Posted December 22, 2023 14 hours ago, Russell said: For real. xD In all seriousness, I've been trying to appeal this for 2 years and 3 months now. I'm almost there. I've already paid back chargeback and the fees. Just waiting for them to respond. RussellSproutz 1 Link to comment Share on other sites More sharing options...
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