RussellSproutz Posted July 27 Share Posted July 27 Hey everyone. This is RussellSproutz and I wanted to share my story with Mannco.store below. In 2022, the pictures I showed above was me being ripped off by Mannco.store. I told them I didn't authenticate these purchases. One of the moderators, DrummingFish said there is no refunds on "purchases." The picture below was me suing my bank, J.P. Morgan Chase for letting this happen and then offering me 50% of the claim I lossed $1734.14. This case was over a year and I ended up taking the deal. So I was down $1734.14. I was just exhausted dealing with a year and a half with Chase, while Mannco.store gets away with it. Andrew Lim and yousoup 1 1 Link to comment Share on other sites More sharing options...
AwesomeSause Posted July 27 Share Posted July 27 aight fair enough Link to comment Share on other sites More sharing options...
smokedem Posted July 27 Share Posted July 27 Kinda sparse on the details here - are you saying that mannco.store charged your card for nothing in return? Was there anything logged in your purchase history on the site? Maelstrom, Mrs TS, Flaim and 5 others 8 Link to comment Share on other sites More sharing options...
Sir Spoon The Second Posted July 27 Share Posted July 27 this is mannco...what did you expect with there history Link to comment Share on other sites More sharing options...
Littlepudintater Posted July 27 Share Posted July 27 lol Link to comment Share on other sites More sharing options...
Simple Posted July 27 Share Posted July 27 Hey russel, can you give us more details on this? On how did you explain this to your bank, did you try to reach the owners of mannco.store, did you force your bank to give you the 100% of the charged amount? Kipper, Maelstrom, Only Jen and 4 others 7 Link to comment Share on other sites More sharing options...
Vincentius Posted July 27 Share Posted July 27 And why did you not mention this before? Did you just want to sit on something like this until drama happened? Also didn't you start buying stuff early 2022, why would you instantly spend so much money at the time. Overall its your own responsibility on these websites not to mention the site is not at fault for your own spending even if its with regret. Mannco has multiple points where you need to verify a purchase so the only reason an unauthorized purchase would happen would be if you were hijacked and someone authorized the purchase. Overall the mod had the right approach given its impossible to tell if you are a legitimate user given it possibly even being your first purchase on site given how new you were. It is quite common for fraud to happen where someone makes a large purchase (using a stolen card) and tries to get refunded (to store credit etc) so preventing a possible fraud case is acceptable by declining a refund. - Side note, you asked for a refund after withdrawing items you bought from mannco?? neonfishingrod, Kipper, Only Jen and 3 others 6 Link to comment Share on other sites More sharing options...
Bananas Posted July 27 Share Posted July 27 random topic, yapping about nothing, no clear goal besides “spreading awareness,” story is missing key details yep, this is a russellpost alright FishtheFish, Kwas, Lost and 20 others 19 2 1 1 Link to comment Share on other sites More sharing options...
Sum1 Posted July 27 Share Posted July 27 2 minutes ago, Bananas said: random topic, yapping about nothing, no clear goal besides “spreading awareness,” story is missing key details yep, this is a russellpost alright A truly blessed day. eeeeeeeeeeeeeeeeeee 1 Link to comment Share on other sites More sharing options...
RussellSproutz Posted July 27 Author Share Posted July 27 24 minutes ago, Vincentius said: And why did you not mention this before? Did you just want to sit on something like this until drama happened? Also didn't you start buying stuff early 2022, why would you instantly spend so much money at the time. Overall its your own responsibility on these websites not to mention the site is not at fault for your own spending even if its with regret. Mannco has multiple points where you need to verify a purchase so the only reason an unauthorized purchase would happen would be if you were hijacked and someone authorized the purchase. Overall the mod had the right approach given its impossible to tell if you are a legitimate user given it possibly even being your first purchase on site given how new you were. It is quite common for fraud to happen where someone makes a large purchase (using a stolen card) and tries to get refunded (to store credit etc) so preventing a possible fraud case is acceptable by declining a refund. - Side note, you asked for a refund after withdrawing items you bought from mannco?? I bought items yes, but I also found purchases that weren't lining up that I didn't recognize. At one point, I ended up freezing my credit because I was concerned about identity theft. Link to comment Share on other sites More sharing options...
RussellSproutz Posted July 27 Author Share Posted July 27 59 minutes ago, Simple said: Hey russel, can you give us more details on this? On how did you explain this to your bank, did you try to reach the owners of mannco.store, did you force your bank to give you the 100% of the charged amount? It was my former bank, Chase. They were firm giving me 50% and I just ended up taking the deal since I had to go out of town and couldn't continue the civil case. They wouldn't hear me I only was able to reach out to the moderators like DrummingFish. 1 hour ago, smokedem said: Kinda sparse on the details here - are you saying that mannco.store charged your card for nothing in return? Was there anything logged in your purchase history on the site? Yes there was some log data of items I bought. It was just certain charges like this $3400 from me from charge amount I didn't recognize. It was like I they had my card on file and they were just taking cash from me. Link to comment Share on other sites More sharing options...
Vincentius Posted July 27 Share Posted July 27 Regarding the items. https://mannco.store/item/440-aces-high-unusual-antlers https://mannco.store/item/440-dead-presidents-unusual-virtual-viewfinder https://backpack.tf/profiles/76561198064724507#!/compare/1644537600/1644624000 880 + 799.99 + 24.3 (keys) + 64.5 (tickets) = $1768.79 before site fees of near $64-65 (taking 64.5) Meaning the total you spent in that 1 bundle of items, not to mention if you bought more was around $1833.29~ If it was a simple double charge your total would be only $1731.14 at full value after fees. Even going by todays lower prices on keys and tickets would be over this said amount even without the site fee... Id love to see your transaction history on the site as right now seems extremely suspicious especially wait so long to state something like this happening (site fees based on similar value https://gyazo.com/330dcc4a72dcadba9324cea1b25cc075) --- If we even just go by the 1 compare with items obtained together it is over half of the total charge meaning it was not a simple double charge meaning if they were to charge extra it was under some different method. (and this is taking into account todays current key and ticket prices which are lower.) Overall something is not adding up. Flaim and Kipper 2 Link to comment Share on other sites More sharing options...
RussellSproutz Posted July 27 Author Share Posted July 27 1 minute ago, Vincentius said: Regarding the items. https://mannco.store/item/440-aces-high-unusual-antlers https://mannco.store/item/440-dead-presidents-unusual-virtual-viewfinder https://backpack.tf/profiles/76561198064724507#!/compare/1644537600/1644624000 880 + 799.99 + 24.3 (keys) + 64.5 (tickets) = $1768.79 before site fees of near $64-65 (taking 64.5) Meaning the total you spent in that 1 bundle of items, not to mention if you bought more was around $1833.29~ If it was a simple double charge your total would be only $1731.14 at full value after fees. Even going by todays lower prices on keys and tickets would be over this said amount even without the site fee... Id love to see your transaction history on the site as right now seems extremely suspicious especially wait so long to state something like this happening (site fees based on similar value https://gyazo.com/330dcc4a72dcadba9324cea1b25cc075) --- If we even just go by the 1 compare with items obtained together it is over half of the total charge meaning it was not a simple double charge meaning if they were to charge extra it was under some different method. (and this is taking into account todays current key and ticket prices which are lower.) Overall something is not adding up. I agree something isn't adding up here. To be honest, I was just happy I was done with it after a year and half of dealing with my Chase Civil Case and Mannco turning the blind eye. I'm going to take a look and download the logs on mannco.store to see what happened here. Link to comment Share on other sites More sharing options...
Vincentius Posted July 27 Share Posted July 27 5 minutes ago, RussellSproutz said: I was just happy I was done with it after a year and half of dealing with my Chase Civil Case and Mannco turning the blind eye I am very confused to why it even took a year and a half to get a refund, most banks would offer refunds within a week if not less. Why did it take over 2 years to come forward about this. All I am getting from this is that you made up some drama due to yesterdays post. Mrs TS, Flaim, Bukz and 2 others 4 1 Link to comment Share on other sites More sharing options...
RussellSproutz Posted July 27 Author Share Posted July 27 43 minutes ago, Vincentius said: I am very confused to why it even took a year and a half to get a refund, most banks would offer refunds within a week if not less. Why did it take over 2 years to come forward about this. All I am getting from this is that you made up some drama due to yesterdays post. My family and I kept calling Chase bank and they would refuse to give any reparations. It took them to the point of me suing Chase to actually give me anything with taking a year and half to actually get a case. It was genuinely frustrating time. Yesterday's post isn't related. If anything I would have posted this during the Mann Co Hack in January. Like I said I ended up taking the Deal from my bank and be done with it. I'm tired with Mannco getting away with it Anyways I just got into the Mannco site and was able to a download the file and share it on my drive. - https://drive.google.com/file/d/10j4feWHDrULBJerQVHFUCoZmhbX5q7It/view?usp=drivesdk I just exported it. I'll see if I can get access to my Chase account as well for charges too, but tbh it has been 2ish years since I've closed that account and transferred to Bank of America. Link to comment Share on other sites More sharing options...
Vincentius Posted July 27 Share Posted July 27 1 hour ago, RussellSproutz said: https://drive.google.com/file/d/10j4feWHDrULBJerQVHFUCoZmhbX5q7It/view?usp=drivesdk Going through the drive it makes even less sense. The total spent on the 12th was $ 1943.81 before fees. Meaning that unless something really odd happened, you were 100% not double charged. M A - It combined of your orders from january 28th ($990) and from the 16th - 17th being $ 255.22 This would combine to the following amount of 1943.81 + $990 + 255.22 = 3189.03 without the fee. I doubt you would get all these transactions combined into 1 singular charge but worth considering and checking if you can find old bank statements. B - Something is missing, from what I can see nothing lines up to a double charge so something entirely different would need to happen. Worth looking into payment methods, and if currency conversions happened. --- Also if mannco scammed you, why would you continue to use the service nearly weekly since the event. Link to comment Share on other sites More sharing options...
Bukz Posted July 27 Share Posted July 27 Imagine getting $3K+ in fraudulent credit card charges from a shady TF2 item trading website and waiting years to mention it to anybody. RussellSproutz 1 Link to comment Share on other sites More sharing options...
Sir Spoon The Second Posted July 27 Share Posted July 27 1 hour ago, RussellSproutz said: I'll see if I can get access to my Chase account as well for charges too, but tbh it has been 2ish years since I've closed that account and transferred to Bank of America. do you not have documents from the lawsuit that show the transactions suing them would require those records Link to comment Share on other sites More sharing options...
h21 Posted July 27 Share Posted July 27 I used to have 8000 robocrates but I left them in the store bot. they took them all because I wasn't allowed to use market bots for storage xD RussellSproutz, humann, Maelstrom and 1 other 1 2 1 Link to comment Share on other sites More sharing options...
RussellSproutz Posted July 27 Author Share Posted July 27 14 minutes ago, Vincentius said: Going through the drive it makes even less sense. The total spent on the 12th was $ 1943.81 before fees. Meaning that unless something really odd happened, you were 100% not double charged. M A - It combined of your orders from january 28th ($990) and from the 16th - 17th being $ 255.22 This would combine to the following amount of 1943.81 + $990 + 255.22 = 3189.03 without the fee. I doubt you would get all these transactions combined into 1 singular charge but worth considering and checking if you can find old bank statements. B - Something is missing, from what I can see nothing lines up to a double charge so something entirely different would need to happen. Worth looking into payment methods, and if currency conversions happened. --- Also if mannco scammed you, why would you continue to use the service nearly weekly since the event. I would definitely double check that for sure. At the time I didn't know for sure that's why. I'm trying to cross reference with the Chase Bank. 16 minutes ago, Sir Spoon The Second said: do you not have documents from the lawsuit that show the transactions suing them would require those records Yeah I had those and the papers I served my Bank last year and the documents provided. My bank emailed me as they wanted to settle it outside of court. 18 minutes ago, Bukz said: Imagine getting $3K+ in fraudulent credit card charges from a shady TF2 item trading website and waiting years to mention it to anybody. Not credit it's debit. It was my own money I worked hard with. I put money in but I didn't do a separate 3k charge though. Link to comment Share on other sites More sharing options...
RussellSproutz Posted July 27 Author Share Posted July 27 10 minutes ago, h21 said: I used to have 8000 robocrates but I left them in the store bot. they took them all because I wasn't allowed to use market bots for storage xD Sheesh that's crazy that must've been a decent chunk of cash, h21. Did they ever reimburse you or give you website credit or smth? Link to comment Share on other sites More sharing options...
Sir Spoon The Second Posted July 27 Share Posted July 27 5 minutes ago, RussellSproutz said: Yeah I had those and the papers I served my Bank last year and the documents provided. My bank emailed me as they wanted to settle it outside of court. you do know you didn't need to hand those over as they are a recorded on your bank and you might need them for potential tax related reasons then or down the line throwing them out is a dumb idea cus they are bank records Link to comment Share on other sites More sharing options...
h21 Posted July 27 Share Posted July 27 24 minutes ago, RussellSproutz said: Sheesh that's crazy that must've been a decent chunk of cash, h21. Did they ever reimburse you or give you website credit or smth? no but this was back when robocrates were a few cents RussellSproutz 1 Link to comment Share on other sites More sharing options...
Vincentius Posted July 27 Share Posted July 27 35 minutes ago, h21 said: I used to have 8000 robocrates but I left them in the store bot. they took them all because I wasn't allowed to use market bots for storage xD TBF its in there TOS Link to comment Share on other sites More sharing options...
h21 Posted July 27 Share Posted July 27 1 minute ago, Vincentius said: TBF its in there TOS yeah I know lol, I just thought they wouldn't catch me Link to comment Share on other sites More sharing options...
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