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Locked out of Marketplace.tf account


vu_master1

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I was trying to access my marketplace.tf account, but the email it was attached to got deactivated a few days ago. I changed the email to my steam account a few weeks ago, but marketplace.tf is blocking the login in to my account. Its trying to send the verification to my old email, which I no longer have access to. I have tried submitting a support ticket, but you need to log in to do that (which is kinda dumb), but I can't.

 

Any ideas or help would be appreciated

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Not sure why you are encountering problems. You use steam not your email address to login to marketplace so just do that. Use the email address linked to your steam account then the steam API will log you into marketplace.tf accordingly

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I have a similar issue - although my primary email linked to steam and MP.TF has not changed, just went to browse one day, log in, go back to steam, enter steam name/password and authenticate, then t comes back with a message saying we have sent an mail to you, please follow the instructions, sure enough there is a mail, with one link to click - do that, oops, this isnt the device that we sent the mail to? Huh, so i try just from PC, same, just from hone, same - cant contact or put in help ticket - great!

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One thing you can do is jump onto their discord service maybe able to have a chat with a admin there? Link is under the community tab on the website - no need to sign in through steam. Let me know how you get on as I have the same issue :)

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