Punishment_Fatal Posted January 22, 2014 Share Posted January 22, 2014 Hey, I recently got some Z11 Turtle Beaches, but I have a slight problem with it. The set came with a PC adapter that has a headset and microphone jack. When I plug these 2 into my computer, the sound works but the microphone doesn't. More as in when I connect it, my computer doesn't recognize the microphone jack and shows up as not being there. Does anyone have any solution by any chance? Link to comment Share on other sites More sharing options...
AwesomeMcCoolName Posted January 22, 2014 Share Posted January 22, 2014 Hey, I recently got some Z11 Turtle Beaches, but I have a slight problem with it. The set came with a PC adapter that has a headset and microphone jack. When I plug these 2 into my computer, the sound works but the microphone doesn't. More as in when I connect it, my computer doesn't recognize the microphone jack and shows up as not being there. Does anyone have any solution by any chance? Did you try to manually choose to use the mic in the audio settings? Link to comment Share on other sites More sharing options...
Punishment_Fatal Posted January 22, 2014 Author Share Posted January 22, 2014 Did you try to manually choose to use the mic in the audio settings? Whenever I tried to choose the mic, it wouldn't show up in the menu and it'd just show my built-in mic: http://puu.sh/6tCHt.png Link to comment Share on other sites More sharing options...
AwesomeMcCoolName Posted January 22, 2014 Share Posted January 22, 2014 Whenever I tried to choose the mic, it wouldn't show up in the menu and it'd just show my built-in mic: http://puu.sh/6tCHt.png right click in the blank part of the recording window and click "Show disabled devices" Link to comment Share on other sites More sharing options...
Seminal Inhalation Posted January 22, 2014 Share Posted January 22, 2014 Turtle Beaches are always a pain to deal with. Link to comment Share on other sites More sharing options...
Punishment_Fatal Posted January 22, 2014 Author Share Posted January 22, 2014 right click in the blank part of the recording window and click "Show disabled devices" Tried that too. Nothing showed up. Link to comment Share on other sites More sharing options...
AwesomeMcCoolName Posted January 22, 2014 Share Posted January 22, 2014 Tried that too. Nothing showed up. keep restarting the computer until something happens; it'll work eventually. Link to comment Share on other sites More sharing options...
Punishment_Fatal Posted January 26, 2014 Author Share Posted January 26, 2014 Little bit of a bump, but I found out my problem. Whenever I plug in my headphones, it doesn't show that it connected to the computer by not saying "You have connected your headset jack" or something like that. I found out that some drivers of mine are outdated, but I don't know which ones specifically to update in order to get the microphone to work. Does anyone know? Link to comment Share on other sites More sharing options...
AwesomeMcCoolName Posted January 26, 2014 Share Posted January 26, 2014 Little bit of a bump, but I found out my problem. Whenever I plug in my headphones, it doesn't show that it connected to the computer by not saying "You have connected your headset jack" or something like that. I found out that some drivers of mine are outdated, but I don't know which ones specifically to update in order to get the microphone to work. Does anyone know? Sound card drivers. Also, that doesn't really make sense.... Link to comment Share on other sites More sharing options...
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